Become the most proactive player in a highly competitive environment. With SUMMETIX, you can be more accurate in your efforts to acquire and retain customers.
Understand preferences between local and transit passengers. Identify key points of frustration.
Understand why you are not the airline of choice for certain segments or what makes customers tick. Improve passenger experience.
Use SUMMETIX ASSIST to enhance customer care. Apply SUMMETIX PRO to understand customer experience drivers.
Airports, airlines, and hotels are all service providers that operate in a fierce competitive landscape. As a service provider, it is important to understand how to best design your customer experience to foster repeat business.
Market research and focus groups are expensive activities. SUMMETIX can replace or complement these to improve your decision making.
From publicly available data sources, SUMMETIX gives a snapshot of what is working and what is not working in your operations. By applying proprietary AI technology through our own Large Language Models – you should always be the first to find out if something is not going to plan.
In addition, we can analyze current customer expectations in a wide range of industries to help you stay ahead by adopting best practice approaches.
Complete the form to gain a perspective on the SUMMETIX platform. We will demonstrate how SUMMETIX can be utilized to enhance and innovate your Customer, Employee, and Product Experiences throughout your organization.
